FREQUENTLY ASKED QUESTIONS
COVID-19 Safe Measurement
Mask wearing is not compulsory however you may continue to wear during the training.
Does your Standard First Aid / Refresher (NROC) include CPR + AED?
Yes, all Standard First Aid / Refresher course must include CPR + AED as required by Singapore Resuscitation and First Aid Council.
I wish to engage your company to come down our premises for training, any minimum pax required?
No minimum pax required. However if the number pax is 15 and below, additional $200 will be added.
We recommend 1 – 15 pax to held the training at our centre.
I took my first aid course from another training centre, can I take my refresher course with you?
Definitely! We thank you for choosing our training centre as your refresher course 🙂
Please attach your existing certification during registration.
*Expired certification is not eligible for refresher course.
What is the dress code for training?
Anything which is comfortable as we will be doing a lot of practical. No shoes are allow inside the training centre.
After completion, will I receive the certification immediately?
Yes, you will receive a certification card, similar to a credit card size and quality.Â
Is there any parking lot?
Yes, please enter from Henderson Road, NOT Lower Delta Road.
The public carpark is at level 1, beside the loading bay
I have urgent matter to settle / not feeling well, I need to postpone my training, what is the procedure?
- Please WhatApps us (9850 4616) immediately.
- Let us know the new date for your practical and assessment.
- No cancellation fee is required.
Please note that your certification issue date will base on the initial confirmation date.
What is the direction to your training centre?
You can use Google Map or Apple Map and search
“First Responders LLP“
If you are driving, please enter via Henderson Road, NOT Lower Delta Road
I have existing injuries and may not be able to do certain practical. What will be your arrangement?
Please inform the instructor upon arrival and he/she will arrange alternative methods to assist you.
Do you open on public holiday?
Yes, certain public holidays we are open for training.
I am mandarin speaking individual, can I request a mandarin class?
Yes you can. Please inform us upon registration and we will schedule you for a mandarin session.
What is the procedure for registration?
- WhatsApp Billy (9850 4616) the course you like to enrol.
- We will send you the schedule to choose from.
- Submit the details required to complete the registration.
